Refund Policy

At Decovante, we curate every product with care to bring warmth, elegance, and comfort into your home. If something doesn’t feel quite right, we’re here to help.

Eligibility for Refunds

Refunds are available for damaged, defective, or incorrect items received.
You must notify us within 48 hours of delivery with clear photos and a description of the issue.
Refunds are not applicable for:

Change of mind or personal dislike
Minor color or texture variations due to screen or lighting differences
Items marked as final sale or custom-made

Refund Process

Once your claim is approved, we’ll initiate a refund to your original payment method within 7–10 business days.
In some cases, we may offer a replacement or store credit instead, based on product availability and your preference.

Return Shipping

If a return is required, we’ll guide you through the process.
Return shipping costs are covered by Decovante only for damaged or incorrect items.

Legal Disclaimer

By purchasing from Decovante, you agree to the terms outlined in our Refund Policy. We reserve the right to:

Modify or update this policy at any time without prior notice
Refuse refunds for claims that do not meet the eligibility criteria
Request additional documentation to validate refund requests

Decovante is not liable for:

Delays or damages caused by third-party logistics providers
Losses arising from misuse, improper installation, or unauthorized alterations of products

All policies comply with applicable Indian consumer protection laws, including the Consumer Protection Act, 2019.